dhoni88 Terms and Conditions

1 General Overview

These terms and conditions ("Terms") apply to the dhoni88 platform and all services under it. By using this website, you acknowledge that you have read, understood, and fully agreed to these Terms.

dhoni88 reserves the right to change or update these Terms at any time. Continuing to use the platform after changes take effect means you have also agreed to the revised Terms. You are therefore advised to review this page regularly.

To learn more about our services, you can read the About Us page, which describes dhoni88's goals and operations.

2 Scope of Terms

These Terms apply equally to dhoni88's website, mobile application, and services provided through any digital channel. Casino games, sports betting, live casino, fishing games — all types of services are covered under these Terms.

Special promotional offers or bonuses may have separate terms, which will be stated on the relevant offer page. Those specific terms will serve as a supplement to the general Terms.

3 Age Requirement and Eligibility

To open an account and use any betting or casino service at dhoni88, you must be at least 21 years old. For the purpose of age verification, dhoni88 may request necessary identification documents at any time.

Allowing minors to use the platform, knowingly or unknowingly, is strictly prohibited. If it is found that a user registered with a false age, that account will be closed immediately and the associated transactions will be considered void.

4 Single Account Policy

Each person may open only one account. If one person holds multiple accounts, dhoni88 has the right to identify and close them, and the associated balances may be forfeited.

If different members of the same household operate separate accounts from the same device or network, it is advisable to inform the dhoni88 support team in advance.

5 Accuracy of Registration Information

All information provided when opening an account — name, mobile number, date of birth — must be true and accurate. Registering with false information is a violation of the Terms and may result in account cancellation.

To update any information, the user must contact the dhoni88 customer support team directly. For security reasons, identity verification may be required to change certain information.

6 Deposit Rules

Deposits at dhoni88 can be made using bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each method is ৳200. Before making a deposit, ensure that the payment method details have been entered correctly.

Deposits are usually credited to the account within a few minutes. If there is a delay or a deposit does not appear in the account, please contact the support team with the relevant transaction details and screenshot.

7 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawals can only be made to the payment method registered in the user's name — bKash, Nagad, Rocket, or Upay. Withdrawals to third-party accounts will not be processed.

Withdrawal requests are generally processed within 30 minutes to 3 hours. However, if identity verification or a security review is required, this time may increase.

If there is an active bonus wagering requirement on the account before withdrawal, winnings earned from the bonus cannot be withdrawn until that requirement is met.

8 Account Verification

For the purpose of security and fraud prevention, dhoni88 may request identity verification (KYC) at any time. A national identity card or other government document, as well as proof of the payment method used, may be requested.

Withdrawals may be temporarily suspended until the verification process is complete. If the user fails to provide correct and complete documents, the account may be restricted.

9 Welcome Bonus

A 100% bonus on the first deposit at dhoni88 is available, up to ৳5,000. A 25x wagering requirement applies to this bonus, meaning to withdraw winnings from the bonus, you must wager the bonus amount 25 times.

For example, if someone deposits ৳1,000, they will receive ৳1,000 as a bonus — making the total account balance ৳2,000. To withdraw that bonus, ৳1,000 × 25 = ৳25,000 must be wagered.

The bonus can only be used on eligible games. The welcome bonus can be received only once per account, and any attempt to claim it through multiple accounts will result in both accounts being closed.

10 VIP Cashback

dhoni88's VIP program has four tiers — Bronze, Silver, Gold, and Platinum. Cashback is given on weekly net losses at each tier:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.5% weekly cashback
• Gold — up to 0.8% weekly cashback
• Platinum — up to 1.0% weekly cashback

Example: A Gold tier member with a net loss of ৳20,000 in a week will receive up to ৳20,000 × 0.8% = ৳160 cashback. Cashback is credited directly to the account.

11 Bonus Abuse

If any misuse of the bonus system, fraudulent patterns, or attempts to exploit loopholes are detected, dhoni88 reserves the right to cancel the bonus and related winnings from the account concerned. dhoni88 does not honour any bonus or winnings obtained due to a technical error.

12 Prohibited Activities

The following activities are strictly prohibited on the dhoni88 platform:

• Conducting any form of fraud, manipulation, or dishonest activity against other users
• Playing games using software, bots, automated scripts, or any other artificial means
• Using the platform for money laundering or transactions involving illegal funds
• Behaving rudely or making threatening remarks toward dhoni88 staff or other users
• Interfering with or attempting to interfere with the platform's security systems

13 Account Security

Keep your account login details — username and password — completely confidential. You should not share this information with anyone. If you suspect unauthorised access to your account, notify the dhoni88 support team immediately.

dhoni88 is not responsible for losses to an account caused by the user's own negligence. Keep your password strong and change it regularly.

14 Intellectual Property and Content

All content on the dhoni88 platform — game software, graphics, text, logos — is protected by reserved intellectual property rights. Users may not copy, distribute, or use this content commercially.

15 Data Storage and Use

Details of how dhoni88 collects, stores, and uses the personal information you provide are set out on our Privacy Policy page. By using the service, you are also considered to have agreed to that policy.

All details regarding sharing information with third parties, use of cookies, and requests to delete personal data can be found in the Privacy Policy.

16 Responsible Gambling

dhoni88 is committed to responsible gambling. Betting or gaming is a form of entertainment — it should not be used as a source of income. Avoid betting beyond your financial means.

If you feel that your gambling habit is going out of control, use the temporary break or self-exclusion service. Our Responsible Gaming page provides detailed information on self-control tools and guidance.

17 Self-Exclusion and Limit Setting

Users may deactivate their account for a set period or permanently if they choose. This request must be made to the customer support team. Once self-exclusion takes effect, no betting activity will be possible during that period.

There is also an option to set daily, weekly, or monthly deposit limits. These measures help users keep their gaming habits in check.

18 Complaints and Dispute Resolution

If you have a complaint about a transaction, game result, or service, first report it through dhoni88's live chat or email support. The support team is available 24/7 in both Bengali and English.

After a complaint is submitted, dhoni88 will review all relevant information and logs to make a fair decision. In the case of a technical error, the game server log will be considered as the final proof.

For answers to common questions and solutions to issues, our FAQ page contains frequently asked questions and answers, which can resolve many issues without contacting the support team.

19 Right to Suspend or Close Service

dhoni88 reserves the right to temporarily suspend or permanently close any user's account for any reason or without reason, particularly if evidence of a Terms violation is found.

The platform may be temporarily unavailable due to maintenance, upgrades, or technical reasons. dhoni88 is not responsible for losses during this period.

20 Limitation of Liability

The maximum liability for direct or indirect financial loss resulting from use of the dhoni88 platform is limited to the amount held in the relevant user's account. dhoni88 does not accept liability for losses caused by issues with third-party internet connections or payment services.