dhoni88's Privacy Policy
Your personal information is very important to us. This policy explains in detail how dhoni88 collects information, the purposes for which it is used, and the circumstances under which it may be shared with third parties.
Last updated: January 2025 — This policy may change from time to time; members will be notified of any changes.
Introduction and Applicability
1 Scope of This Policy
This privacy policy applies to all services and products on the dhoni88 platform. It takes effect when you open an account on dhoni88, browse our website, or contact us. Continuing to use our services means you accept the terms of this policy.
Our Terms and Conditions and this privacy policy complement each other. Reading both documents together will give you a complete understanding of your rights and responsibilities. If there is any conflict between them, this privacy policy will apply.
This platform is only for individuals aged 21 or above. We do not knowingly collect personal information from minors. If we believe we hold information belonging to a minor, it will be deleted immediately.
What Information We Collect
2 Registration and Identity Information
When you create an account on dhoni88, you are required to provide some basic information. This information is necessary for account management and identity verification:
- Full name and date of birth
- Mobile number and email address
- Residential address
- National ID or passport number (when identity verification is required)
- Mobile banking account details for financial transactions (bKash, Nagad, Rocket, Upay)
Without this information, it is not possible to open an account or complete financial transactions. You are responsible for ensuring the accuracy of the information provided.
3 Technical and Usage Information
When you use dhoni88, some technical information is collected automatically:
- IP address and device identifier
- Browser type, operating system, and screen resolution
- Pages visited, time spent, and click patterns
- Cookie and session data
- Referral source (which website or link you came from)
This data is used to improve platform performance, identify technical issues, and prevent fraudulent activity. It is not used for individual-level analysis.
4 Transaction and Betting Information
Records of your deposits, withdrawals, and betting activity are maintained. These include:
- Deposit and withdrawal amounts and dates
- Bonus claims and wagering details
- Betting history and results
- Casino game or slot participation details
These records are kept for financial auditing, dispute resolution, and responsible gambling monitoring. In accordance with our Responsible Gaming Policy, dhoni88 takes active steps when unusual betting behaviour is detected.
Purposes of Data Use
5 Primary Uses
dhoni88 uses collected information mainly for the following purposes:
- Creating, managing, and verifying accounts
- Processing deposits and withdrawals
- Providing customer support and resolving complaints
- Managing bonuses and promotional offers
- Determining VIP membership level and distributing benefits
- Monitoring to prevent fraud and money laundering
Your information is not used beyond these purposes. Only the minimum information necessary is collected for each use.
6 Communication and Notifications
Using the contact information you provide, dhoni88 may notify you about the following:
- Important account notifications (login, password changes, security alerts)
- Transaction confirmation
- Notifications of policy changes
- Relevant promotional information (only with your consent)
Requests to opt out of promotional communications will be respected. However, essential account-related communications cannot be stopped, as they are an integral part of the service.
Sharing Information with Third Parties
7 When Information Is Shared with Third Parties
dhoni88 does not sell your personal information for commercial purposes. Limited information may be shared in specific circumstances:
- Payment processors: bKash, Nagad, Rocket, Upay — the information necessary to complete transactions is sent in accordance with their own security policies.
- Identity verification services: Verification may be carried out through trusted partners when account verification is required.
- Legal obligations: If required to provide information under a lawful directive from law enforcement authorities, we will do so.
- Technology infrastructure: Trusted service providers managing servers and data may have limited access to information.
All third parties are bound by confidentiality agreements. They may not use your information for any purpose beyond dhoni88's instructions.
8 Cross-Border Data Transfers
For data processing purposes, some information may be stored on servers located outside Bangladesh. In such cases, we ensure that the receiving country or organisation follows internationally recognised data protection standards. Your information is never held in an unsecured environment.
Data Security Measures
9 Technical Security
dhoni88 uses multiple security layers to keep your information secure:
- SSL encryption — all data transmitted between the website and server is fully encrypted
- Stored data encryption — sensitive information stored in databases is always kept in an encrypted state
- Access controls — only authorised personnel can access specific information
- Regular security audits — the system is audited regularly to identify vulnerabilities
- OTP verification — when suspicious activity is detected, an additional verification process is triggered
Although we take the utmost precautions, no one can guarantee 100% security on the internet. Please keep your account password strong and do not share it with anyone.
10 Steps in the Event of a Data Breach
If an unexpected security breach occurs, dhoni88 will act promptly. Affected members will be notified as soon as possible, and necessary steps will be taken to minimise harm. Depending on the nature and extent of the breach, relevant authorities may also be notified in accordance with applicable law.
Cookies and Tracking Technology
11 Use of Cookies
The dhoni88 website stores cookies in your browser. Cookies are small text files that improve the browsing experience. The types of cookies we use:
- Essential cookies: Maintaining login status and storing security tokens — the service cannot function without these.
- Analytics cookies: How long you spend on each page and which features are used most — this helps improve the service.
- Preference cookies: Remembering language and interface settings — so you do not need to set them again on your next visit.
You have the option to block cookies by changing your browser settings. However, this may limit some functionality of the website.
Your Rights
12 Right to Access and Correct Information
You have the right to view the information stored in your account and to request corrections where necessary. If incorrect or incomplete information is identified, contact our customer support team via 24/7 live chat or email — the correct information will be verified and updated.
13 Right to Close Account and Delete Information
You may request to close your account. However, some information, including financial transaction records, must be retained for a specified period due to legal and regulatory requirements. After account closure, all marketing communications are stopped completely.
Detailed information about the account closure process is available in our FAQ section.
14 Right to Withdraw Consent
If you have given consent for your information to be used for a particular purpose, you have the right to withdraw that consent at any time. Withdrawing consent stops future use, but does not affect prior lawful processing.
Data Retention Period
15 How Long Information Is Kept
dhoni88 retains information only for as long as necessary. The general guidelines are as follows:
- Active account information: for as long as the account remains open
- Transaction records: for a specified number of years after account closure, as required by law
- Customer support chats and emails: for a limited period after the issue is resolved
- Website logs: up to 90 days, after which they are automatically deleted
After the specified period, information is securely deleted or anonymised.
Policy Changes and Updates
16 Notification of Changes
This privacy policy may be revised due to business needs, technological changes, or legal requirements. For significant changes, advance notice will be sent to your registered mobile number or email. The "Last updated" date at the top of the page is always kept current.
Continuing to use dhoni88 after a change has been made will be taken as acceptance of the new policy. If you do not agree with the changes, please request account closure.
Privacy-related Contact
17 Contact Us
If you have any questions, complaints, or requests regarding this privacy policy, please contact the dhoni88 customer support team. We provide support in both Bengali and English.
Seven days a week, 24 hours a day — use the live chat button at the bottom right corner of the website.
[email protected]
Immediate via live chat; within 24 hours by email.
To learn more about us and understand our values, read our About Us page. dhoni88 always operates with transparency and places earning the trust of its members as its highest priority.